Lea Build Your Bundle Offer Policy (25 May – 4 June)

1. Sale Structure & Offer Application

1.1 Offer Details

The Bundle Offer Sale will be live from 25 May 2026, 12:00 PM onwards until 4 June 2026, 11:59 PM, or until stocks last, whichever is earlier.

Eligible styles will be available under the following bundle slabs:

The offer is applicable only on styles specifically marked under the respective bundle categories.

Discounts are automatically applied at checkout once eligible products are added to cart. No coupon code is required.

1.2 Applicability & Restrictions

• Bundle pricing is valid only when the required quantity and eligible products are added to cart.

• Products from different bundle slabs cannot be combined to qualify for another slab.

• If one or more products are removed from the cart, the bundle discount will automatically be removed or recalculated.

• Additional coupon codes or promotional offers cannot be combined with this sale unless explicitly stated.

• Bundle offers are applicable only on selected sale styles and are subject to stock availability.

• Lea reserves the right to move styles in or out of the promotion at any time without prior notice.

2. Cart, Inventory & Order Processing

2.1 Inventory Allocation

Products are reserved only after successful payment confirmation.

Adding products to cart does not guarantee inventory reservation.

Due to high demand, inventory is allocated on a first-paid, first-confirmed basis.

In rare cases where an item becomes unavailable after order placement, Lea reserves the right to:

• cancel the affected item(s),

• modify the bundle pricing accordingly, or

• provide an alternate resolution/store credit at its discretion.

2.2 Order Confirmation

Orders are processed only after successful payment confirmation.

Cash on Delivery (COD) orders may require confirmation via call, SMS, WhatsApp, or email.

Lea reserves the right to cancel unconfirmed COD orders.

Repeated COD order rejections may result in COD restrictions on future purchases.

2.3 Cancellation Policy

Orders can only be cancelled before dispatch.

Once shipped, cancellations will not be possible.

Partial cancellation of bundle items is not permitted.

3. Exchanges During the Sale

All Bundle Offer purchases are treated as a single promotional set.

3.1 Exchange Eligibility

• Exchanges are allowed only for size changes of the same product, subject to availability.

• Style changes, colour changes, design swaps, or cross-product exchanges are not permitted.

• Individual products from a bundle cannot be exchanged independently if it impacts the original bundle eligibility or pricing.

• If an exchange request results in the bundle condition no longer being fulfilled, the original discount benefit may be reversed or adjusted.

3.2 Exchange Window & Fees

• Exchange requests must be raised within 15 days of delivery.

• A reverse shipment and processing fee of ₹150 per product will apply.

3.3 Product Condition for Exchange

To qualify for exchange:

• Products must be unused, unworn, unwashed, and in original condition.

• Original tags, packaging, hygiene stickers, and tamper-proof ribbons must remain intact.

• Products must not show signs of perfume, makeup stains, washing, deodorant marks, alteration, or wear.

All products undergo a mandatory quality check upon return.

Products failing quality checks will not qualify for exchange and will be shipped back to the customer.

3.4 Availability Constraints

Exchanges are subject to stock availability.

If the requested size is unavailable, Lea may offer:

• an alternate size (if available),

• store credit equivalent to the eligible exchange value, or

• another resolution deemed appropriate by the support team.

3.5 Important Promotional Conditions

• Bundle discounts apply to the complete set and not to individual products separately.

• Individual item return/exchange requests that break the promotional structure will not be accepted.

• Incomplete returns may be rejected and shipped back to the customer.

• Any misuse, repeated exchange abuse, or suspicious ordering behaviour may lead to exchange refusal or order cancellation.

4. Returns, Refunds & Store Credit

• All purchases made during the Bundle Offer Sale are eligible for exchange only.

• Returns and monetary refunds are not applicable on sale orders.

• Store credit will not be issued against declined exchanges, pricing differences, or partial promotional claims unless approved by Lea.

• Any approved store credit can only be redeemed through the original registered Lea account.

5. Damaged, Defective, or Incorrect Orders

If you receive a damaged, defective, incorrect, or missing item, please contact our customer support team within 48 hours of delivery.

An uninterrupted unboxing video showing the package opening and product condition is mandatory for claim validation.

Claims raised without sufficient proof may not be eligible for resolution.

6. Payment & Delivery

6.1 Payment Options

• Prepaid orders are recommended for faster processing and priority dispatch.

• COD availability may be restricted for certain pincodes, order values, or customer histories.

6.2 Shipping Timelines

• Dispatch timelines during the sale may take 4–7 business days due to increased order volumes.

• Certain styles may require additional processing time.

• Delivery timelines vary depending on pincode serviceability and courier operations.

6.3 Tracking Information

Tracking details will be shared via SMS, WhatsApp, and/or email once the order is dispatched.

7. General Conditions

• All offers are subject to availability and operational feasibility.

• Lea reserves the right to cancel orders suspected to be fraudulent, reselling-oriented, bulk purchases, system misuse, or promotional abuse.

• Any pricing errors, technical glitches, or system malfunctions affecting the promotion may result in order cancellation or correction without prior notice.

• Reverse pickup availability depends on courier serviceability in the customer’s location.

• Lea reserves the final right to interpret, modify, extend, discontinue, or withdraw the promotion and associated terms at any time without prior notice.