Lea BOGO Sale Policy

BOGO Sale Policy (27 March – 5 April)

1. Sale Structure & Offer Application

1.1 Offer Details

 

  • The sale will be live from 27 March 2026, 12:30 PM onwards until 5 April 2026, or until stocks last, whichever is earlier.

  • Buy 1 Get 1 Free (BOGO) on selected styles only.

  • The lowest-priced item in the set will be free.

  • Discounts are automatically applied at checkout—no code required.

1.2 Applicability

  • Offer is valid only during the published sale window.

  • Cannot be combined with additional discount codes.

 

 

2. Cart, Inventory & Order Processing

2.1 Inventory Allocation

  • Products are reserved only after successful payment.

  • In case of high demand, orders completed first will be prioritised.

2.2 Order Confirmation

  • Orders are processed after payment confirmation.

  • Cash on Delivery (COD) orders require confirmation via call/SMS/email.

  • Unconfirmed COD orders may be cancelled after 7 days.

2.3 Cancellations

  • Cancellation requests are accepted only before dispatch.

 

 

3. Exchanges During the Sale

All BOGO purchases are treated as a single promotional bundle.

 

 

3.1 Exchange Eligibility

  • Exchanges are allowed only for size change (same product), subject to availability.

  • Both items (paid + free) must be returned together for an exchange.

  • Individual items from the set cannot be exchanged separately.

  • Style, colour, or price changes are not permitted.

 

 

3.2 Exchange Window & Fees

  • Exchange requests must be raised within 15 days of delivery.

  • A ₹150 exchange fee per product will be applicable.

 

 

3.3 Product Condition for Exchange

  • Items must be unused, unwashed, and in original condition.

  • All original tags and tamper-proof ribbons must be intact.

  • Products will undergo a quality check before approval.

  • Items failing the quality check will not be eligible for exchange and may be shipped back to the customer.

 

 

3.4 Availability Constraint

  • Exchanges are subject to size availability.

  • In case the requested size is unavailable, our team will assist you with the best possible resolution.

 

 

3.5 Important Notes

  • Free items do not hold standalone value and cannot be processed individually.

  • Incomplete returns (only one item from the set) will not be accepted and will be sent back to the customer.

 

 

4. Damaged, Defective, or Incorrect Orders

  • If you receive a damaged, missing, defective, or incorrect item, please contact us within 48 hours of delivery with the unboxing video.

  • Our customer care team will assist you with a priority resolution.

 

 

5. Payment & Delivery

5.1 Payment Options

  • Prepaid orders are recommended for faster processing.

  • COD orders require confirmation.

5.2 Shipping Timelines

  • Dispatch may take 4–6 days due to high order volumes.

  • Delivery timelines depend on your pincode and courier partner.

5.3 Tracking

  • Tracking details will be shared via email, SMS, or WhatsApp once your order is dispatched.

 

 

6. General Conditions

  • All purchases made during the sale are eligible for exchange only.

  • Returns and refunds are not applicable on BOGO orders.

  • Store credit is not issued for BOGO purchases.

  • Store credit (if any) can only be used when logged into the corresponding Lea account.

  • Reverse pickup is subject to serviceability of your pincode.

  • Lea reserves the right to modify or withdraw the offer or cancel orders in case of misuse or operational requirements.