Thank you for reaching out and sharing your concerns. I apologize for the inconvenience caused by the delay in processing your return order #23819 and the impact it has had on your shopping plans. I understand how frustrating it is to wait for the return to be processed, especially after paying for the return pickup. Please be assured that we are actively working to expedite the process. Returns typically take 5-6 business days to reach us and be processed, but we are doing everything we can to speed this up.
Regarding the Lavender Pixie Puff you wanted to purchase during the sale, I understand your disappointment in missing out. To make this right, I would like to offer you a special discount code that you can use on your next purchase