I bought this dress over a month ago and the wrong item was shipped to me. After promises that the correct item will be shipped to me I got a refund on Lea account even when I never asked for a refund. I do not understand if this clothing company does not understand how things works or if they don’t have the expertise nor the intelligence to communicate and do things the right way.
I have never had such a bad online shopping experience and do not trust this store at all. Please refund by money to my bank account as I do not want to buy anything more from your store as you may mess it up again.
Hi there,
Thanks for leaving us such a lovely review! You look amazing in the pictures. We hope you had an amazing time wearing it. Thank you for choosing our product!
Best,
Customer Service Team
Very bad
Hi there,
Thank you for bringing this to our attention. We are truly sorry to hear that you had a bad experience with our Tatiana Black Ruched Midi Corset Dress. We strive to provide our customers with high-quality products and excellent service, so we are disappointed to hear that we fell short of your expectations.
Please kindly email us with your order number and the issue you encountered. We would be more than happy to assist you and make sure your experience with us is worthwhile. We value your feedback and will do our best to improve in the future.
Thank you for choosing our product and we hope to have the opportunity to make things right for you.
Still my money is not refunded pls can u help me out!!!!
Hello,
Thank you for bringing this to our attention. We apologize for any inconvenience you have experienced with your refund. Please email us with your order number and we will be more than happy to assist you with the process. Your satisfaction is important to us, and we want to make sure your refund is taken care of promptly. Thank you for your patience and understanding.
Best,
Customer Service Team